Frequently Asked Questions
How often should I really get my windows cleaned?
Great question! For most homes in Northwest Arkansas, we recommend a professional cleaning twice a year to keep them looking their best and to prevent buildup that can etch the glass over time. However, if you’re near a busy road, have lots of trees, or simply enjoy that “just cleaned” sparkle (we don’t blame you!), you might prefer quarterly service. We can help you figure out the perfect schedule for your beautiful home.
Is pressure washing safe for all types of home exteriors?
Absolutely, when done by experienced professionals like us! We don’t just blast away; we use a technique called “soft washing” for more delicate surfaces like siding and painted wood. This involves specific, eco-friendly cleaning solutions and lower pressure to safely remove dirt and mildew without any risk of damage. We tailor our approach to your home’s specific needs.
What makes your service different from other cleaning companies?
We’re so glad you asked! It’s really about the “Knight” difference. Beyond our meticulous attention to detail and the stunning results we deliver, it’s our commitment to you. We’re your neighbors, dedicated to providing an experience that’s as pleasant and stress-free as your newly cleaned home will be. Plus, with our 30-Day Rain Insurance on window cleaning, you get extra peace of mind!
Do I need to be home for the service?
Not at all! As long as we have access to the exterior of your home (windows, siding, gutters, etc.) and any water spigots, you’re free to go about your day. We’re all about making your life easier. We’ll communicate with you before and after the service to ensure everything is perfect.
What kind of cleaning solutions do you use for windows? Are they safe?
Your family’s health and the environment are top priorities for us! We use professional-grade, biodegradable, and eco-friendly window cleaning solutions that are incredibly effective at breaking down dirt and grime, yet gentle on your windows, frames, and surrounding landscaping. They’re perfectly safe for kids, pets, and plants!
How long does a typical residential window cleaning take?
It really depends on the size of your home and the number of windows, but we always work efficiently without rushing. An average-sized home might take a few hours. When you get your fast, free quote, we can give you a more precise time estimate. Our goal is to be thorough and leave your windows impeccably clean with minimal disruption to your day.
What if it rains right after you clean my windows?
We’ve got you covered with our fantastic 30-Day Rain Insurance! If it rains within 30 days of your window cleaning service and your windows get spotted as a result, just give us a call. We’ll happily come back and touch up the affected windows free of charge. We want you to enjoy that sparkle, rain or shine!
Do you clean interior windows too?
Absolutely! We offer both exterior and interior window cleaning. For interior cleaning, we take extra care to protect your furnishings and floors, ensuring a spotless finish inside and out. Just let us know you’d like both when you request your quote, and we’ll make your entire home shine.
Our business has specific security and access requirements. How do you handle that for commercial window cleaning?
We’re very experienced in working with businesses that have specific protocols. We’ll coordinate closely with your designated contact to understand and adhere to all security, access, and scheduling requirements. Our team is professional, discreet, and trained to operate with minimal disruption to your daily operations.
Can you provide proof of insurance and references for commercial services?
Absolutely! We are fully licensed and insured for your complete peace of mind, and we’re happy to provide certificates of insurance upon request. We’re also proud of the work we do and can share references from other satisfied commercial clients in the Northwest Arkansas area. Transparency and trust are cornerstones of our service.
Can pressure washing damage my house or plants?
Not when it’s done by our trained professionals! We use controlled pressure and, where appropriate, soft washing techniques that are specifically designed to clean effectively without causing any damage to your home’s surfaces. We’re also extremely careful to protect your plants and landscaping during the cleaning process.
How often should I have my house pressure washed?
For most homes in our Northwest Arkansas climate, we recommend a professional pressure wash every 1 to 2 years to keep mold, mildew, and dirt at bay and maintain your home’s appearance. Factors like shade and nearby trees can influence this. We can assess your property and give you a personalized recommendation.
How do I know if my gutters need cleaning?
Some tell-tale signs include water overflowing from your gutters during rain, visible leaves or debris sticking out, plants growing in your gutters, or water stains on your siding beneath the gutters. If you see any of these, or if it’s been over a year, it’s time!
How often should gutters be cleaned in Northwest Arkansas?
We generally recommend cleaning your gutters at least twice a year – once in the late spring and again in the late fall. If your home is surrounded by many mature trees, especially pines, you might benefit from more frequent cleanings.
Can't I just hose down my solar panels myself?
Hosing panels with tap water can leave mineral deposits. Professional cleaning uses purified water and appropriate techniques to avoid this and ensure a truly clean, efficient surface without risk of damage. Plus, roof access can be dangerous.
How often do solar panels need to be cleaned?
Generally, we recommend cleaning solar panels once or twice a year in Northwest Arkansas to maintain optimal efficiency, but local conditions (pollen, dust) can affect this. We can advise on the best schedule for you.
Do I need to provide the Christmas lights, or do you?
We provide high-quality, commercial-grade LED lights as part of our service. You lease them from us for the season, which includes maintenance. This ensures a flawless, bright display every year.
What happens if a Christmas light burns out or a storm damages the display?
No worries! Our Christmas light installation service includes season-long maintenance. If any issues arise, just call or text us. We’ll promptly return to make any necessary adjustments or replacements at no extra charge.
Working With Us Couldn't Be Easier
Get Professional Exterior Cleaning In just Three Easy Steps!
Fast Quote
No-Obligation, All Smiles! Simply tell us a bit about your home and what you need. We’ll whip up a fair, transparent quote within one business day! We believe in making things easy from the very first click or call.
Easy Scheduling
Your Time is Precious! We’ll work around your busy schedule to find the perfect time for your service. No frustrating back-and-forth, just simple, convenient booking that puts you in control. We respect your calendar!
Sit Back & Relax
This is the Best Part! Our friendly, background-checked, and uniformed professionals will arrive on time and transform your property with meticulous care. You don’t have to lift a finger—just enjoy the stunning results and your beautifully refreshed home.
Ready To Restore The Look of Your Home?